Broken Charge Port Door

Rivian Mom · 2025-06-04T11:36:22+00:00

Last night, when I reached my Rivian truck after work, my iPhone displayed a message. I captured a screenshot to show what happens if you avoid signing back into the app. The Phone as a Key (PAAK) feature still works without logging in again. If you're in an area with poor cell service, don’t try to sign in. Instead, keep using the app and PAAK until you’re somewhere with a good signal and can access your password. The screen’s text explains this, but some users still get confused. This is a quick tip for PAAK users to avoid trouble.

Vincent

Active Wheeler

Nov 4, 2024

Has anyone had this happen to them? So a friend of mine went to swipe the charge port door closed after charging and it seems like some internal hardware broke and now the door won’t close completely. It sits about 2 inches from the body of the car when “closed” and he now has to manually flip it up to open it. Sadly, he can’t get an appointment until a month from now.

Is the port safe if consistently exposed to the elements?

Note: It's his primary car