Rivian Motion cam video error: Could this be an issue with the 2025.06 update?

Rivian Blue · 2025-04-01T08:59:34+00:00

Ever since I got my R1S, I've noticed that the battery range estimation hasn't been the best. Driving a Tesla for the last 3 years, it never had this kind of issue. During my last trip, the driver display shows 255mi remaining. My total trip (including 2 destinations) is 160mi so I believed I should be able to make it easily with a nice cushion. But the center display showed that I would arrive at first destination with 4mi remaining, and run out before the second destination! I knew this was false so I made the drive anyway, and arrived at second destination with 50mi remaining. If I understand correctly, the driver display range is simply the total rated range multiplied by SOC. That makes sense here, since my vehicle is rated for 370mi, 255mi is 68.9%. Coming from Tesla, I expect the number shown in the center display should account for factors like elevation, wind, traffic speed, etc. It's sad that my own mental estimation is better than Rivian's.

Jaques R1S

New member

Sunday at 10:58 AM

#1

3 days ago, I realized that all motion cam videos show up with “video error” and I can’t play them either. Road cam and incidents work. I’m starting to believe this is a software bug that came with the 06 update cause I have heard a few owners complain about it too.

Although it resolved for me with a hard reset, but also temporarily broke kneeling when parking, but after a full charge overnight, kneeling was back and motion videos were gone again lol. All the videos are there on the drive, however. Hoping this issue would be fixed in the next update.

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