Vincent
Member
- Joined
- Oct 16, 2024
- Messages
- 145
- Reaction score
- 16
- Rivian
- R1T
If you’re letting Discount Tire or any places other than a Rivian SC jack up your car, watch them like a hawk. Even if they give you the dirty look hinting that you’re bothering them. Even if they ensure you they know what they’re doing.
I've seen some owners talk about Discount Tire jacking up Rivians at the wrong spot and damaging the undertray or other components. I'm thought they should’ve got the memo by now.
It almost happened to my car this past weekend while they rotated the tires. I was running around checking the jack points as 4 guys using 4 floor jacks to jack up the car at the same time. I stopped one of the guy just in time as he was pumping up the floor jack. He lined up the puck to the screw hole instead of removing the flap covering the jack point.
One of the primary reasons I've now developed my Magnetic Jack Pucks which is to prevent the damage caused by improper lifting practices on Rivians. Some shops have made costly mistakes, such as lifting directly on the frame rails, using incorrect port locations, or resorting to random pieces of metal—or even Tesla pucks, which don’t fit. Unfortunately, these incidents have affected many Rivian owners, even at reputable establishments like Discount Tire.
The issue became so widespread that someone introduced Jack Point Emblems for the four plastic caps, ensuring shops could easily identify the correct lifting points. Despite claims from some shops that they “know how to lift Rivians,” we’ve seen too many mistakes to count. It’s disappointing, but it underscores the demand for a solution—one that’s led to the sale of nearly 20,000 pucks to date.
The picture above shows the damage caused by a Discount Tire shop attempting to lift a Rivian from the wrong location. It might seem surprising, but we had to create a dedicated emblem to help prevent these mistakes—and it’s made all the difference.
I've seen some owners talk about Discount Tire jacking up Rivians at the wrong spot and damaging the undertray or other components. I'm thought they should’ve got the memo by now.
It almost happened to my car this past weekend while they rotated the tires. I was running around checking the jack points as 4 guys using 4 floor jacks to jack up the car at the same time. I stopped one of the guy just in time as he was pumping up the floor jack. He lined up the puck to the screw hole instead of removing the flap covering the jack point.
One of the primary reasons I've now developed my Magnetic Jack Pucks which is to prevent the damage caused by improper lifting practices on Rivians. Some shops have made costly mistakes, such as lifting directly on the frame rails, using incorrect port locations, or resorting to random pieces of metal—or even Tesla pucks, which don’t fit. Unfortunately, these incidents have affected many Rivian owners, even at reputable establishments like Discount Tire.
The issue became so widespread that someone introduced Jack Point Emblems for the four plastic caps, ensuring shops could easily identify the correct lifting points. Despite claims from some shops that they “know how to lift Rivians,” we’ve seen too many mistakes to count. It’s disappointing, but it underscores the demand for a solution—one that’s led to the sale of nearly 20,000 pucks to date.
The picture above shows the damage caused by a Discount Tire shop attempting to lift a Rivian from the wrong location. It might seem surprising, but we had to create a dedicated emblem to help prevent these mistakes—and it’s made all the difference.
