Improperly Torqued Hub Bolts on R1S

Rivian Connect+ Requirement: Change in Policy or Glitch?

Rivian Mom · 2025-05-15T14:45:12+00:00

I've been using my phone's hotspot for months, and my Rivian connects to it automatically to run TuneIn and Spotify through the built-in apps on the main display. To be clear, this wasn’t Bluetooth streaming but actual phone data, and the apps worked perfectly without any issues. In Monday for the first time, I saw a Connect+ message pop up, even though the truck was linked to my phone’s data. I can still stream from my phone using Bluetooth, but the sound quality and user experience weren’t as good. This issue started between over-the-air software updates, though it might be tied to a specific date in the system. I tried a soft reset, but nothing changed. Has anyone heard if Rivian changed their policy on this? I remember Connect+ used to mention it provided "data" for streaming apps, suggesting you could use your own data instead. Now, it seems like you need Connect+ just to access the apps at all. I was surprised they allowed phone hotspots to work before, so this might be a deliberate change. I’m okay with paying for Connect+ if this isn’t just a temporary glitch. Any insights would be appreciated.

Rivian Blue

Member

Mar 4, 2025

This is an old issue but still wanted to share a “known issue” story in case others run into to.

So apparently, there is a recurring issue with an improperly torqued hub bolt on R1S vehicles. Sounds similar to issues seen in connection with CV axle clunking. Mine occurred on front driver side. A grinding noise suddenly appeared when turning left. The improperly torqued bolt loosened enough to cause damage to brake rotor and pad and hub (all of which needed to be replaced) within 15 miles. Mine has been fixed some months back and it hasn't occurred again.

An additional information, R1S uses about 2 kW per mile in deep sand mode on highest suspension setting when driving in sand on the beach and moderately loaded.

Improperly Torqued Hub Bolts on R1S

Rivian Blue

Member

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