Inside Door Panel of R1S Both Damaged: A Design Flaw?

[Rivian Mom]

I'm not the happiest when I see new Rivian owners complain about issues especially when they just got their Rivian's newly. So she recently discovered that there's a small indent on both the rear passenger doors on the inside panel. At exactly the same spot on the opposite door there is an indent beginning as seen in the pictures.







The interesting thing is the side its developing on the seatbelt is loose as her child is in a booster. The opposite side has no issue but she had to attach the seatbelt permanently to secure the car seat. So it seems like wherever the seatbelt is resting maybe creating this issue in just less than a week. This has made her to think if maybe it's a design flaw, which I don't want to agree with her cause I haven't had such an issue before.

I've read about a few other brands having similar issues including BMW. Some say it is poor design, maybe not a flaw. I checked our doors on our R1S and sure enough there are no indents on the door. Seems her doors are pressing/slamming against the seat belt connector as it rests, even when fully retracted. I advised her that she will have to go out of your way to avoid the resting seatbelt from coming into contact with the closed door.

I don't really see how the buckle ever gets pinched in the first place. If the belt is fully retracted, it natuarally lays inside the door. And the built in loop that serves as a stop for the buckle should keep the buckle much higher than the area of the door with damage as pictured earlier in this thread. I advised her to use a clip to hold the buckle in place to avoid any further damage, just as shown in the picture below.