R1T Underbody Bolts: Why weekly checks are crucial for safety

JetFalcon · 2025-08-30T08:47:52+00:00

I’m reaching out because my So Flo Customs Rivian (one of only two built) has been out of service for months. The car is fully repaired, but it cannot operate because the service center is refusing to perform a software update required for the airbag that operates the ride height suspension. Despite having a third-party technician with years of experience on-site, the Costa Mesa service center has dismissed their input and continues to block the update. At one point, the lead aggressively approached my technician, their co-workers, and me in an attempt to stop the update. After repeated roadblocks, I felt I had to raise the stakes by asking about escalation to regional managers. The front-line employees’ reactions were striking—they seemed overwhelmed, almost emotional, rather than focusing on innovation or finding a solution. It was clear that the standard processes weren’t allowing them to advocate effectively. I’ve followed all procedures and tried to escalate appropriately, but the update remains stalled. My goal is simply to get the vehicle fully operational while following proper channels. Has anyone successfully navigated flagged vehicles or managed to get similar updates approved? Any advice would be greatly appreciated. Thanks in advance

Vincent

Active Wheeler

Dec 5, 2024

On Monday, I went under the truck to check for any missing or loose bolts. Thankfully everything looked good in that regard, but a panel towards the front of the truck is not flush with the rest of the underbody panels.

It sort of bows out a bit toward the ground at the back of the panel. Don't know if that's how it's supposed to look, and I'll definitely appreciate any feedback I can get with regards to that. I wrote an article once about some loose and missing bolts under my truck.

Ever since, it's been a top priority to mine to always check under my truck, making sure all the bolts are firmly in place and there's none missing. I think every owner should make that a weekly routine as well. Could help one to avoid some unwanted issues on the road.

Last edited: Dec 6, 2024

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