Rivian Blue
Member
- Joined
- Nov 14, 2024
- Messages
- 75
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- Rivian
- R1S Rivian Blue
I was just on a road trip to go see my mom yesterday and unexpectedly all of the superchargers we hit were V4 and they all had their magic docks locked.
When we tried to charge (on many different chargers at 3 locations) using the A2Z adapter neither the car or the charger recognized it as plugged in. We made it to an EA station with 6 miles left few.
After some research I found someone who had the same problem and posted a pic of their bad adapter. It is super easy to check by looking at the NACS side of the adapter and seeing if the two metal lower outer connectors are the same length. Reached out to A2Z and they said they would send a replacement ASAP. I had to borrow from a friend and her's appeared to be fine when I tested it out.
Image with shorter connector pin circled is attached.
Update: I heard A2Z doesn't take long to send out a replacement. I hope mine would arrive probably today or at most, by Monday.
When we tried to charge (on many different chargers at 3 locations) using the A2Z adapter neither the car or the charger recognized it as plugged in. We made it to an EA station with 6 miles left few.
After some research I found someone who had the same problem and posted a pic of their bad adapter. It is super easy to check by looking at the NACS side of the adapter and seeing if the two metal lower outer connectors are the same length. Reached out to A2Z and they said they would send a replacement ASAP. I had to borrow from a friend and her's appeared to be fine when I tested it out.
Image with shorter connector pin circled is attached.
Update: I heard A2Z doesn't take long to send out a replacement. I hope mine would arrive probably today or at most, by Monday.