Starlink Connectivity Issue in Rivian: Outside Mounting Required

Vincent · 2025-01-15T16:30:42+00:00

Just last month, I dropped off my R1T off at the service center for a winter tire replacement and the SC called back to say that I will need rear dampeners replaced on both sides. Unfortunately, I am at a total of 63k miles, which is past the warranty of 60k miles - passed last month. They quoted me for $4000 for replacement of both rear dampeners. So it left me wondering if I have any recourse, being so close to warranty or if I'm just SOL. The SC did reached out to the regional manager to see if it could be covered under warranty and was 'denied'. I won't lie, it was really frustrating since cause it didn't seem like an issue that was caused by anything I did. I looked up some online articles, hoping to see if anyone has had a similar issue and could provide some guidance but unfortunately, I couldn't see any helpful article online. Eventually, I paid the $4000 to have my truck fixed. It was painful having to spend such a huge amount but I felt like I was left with no choice. Not my best Rivian experience so far but I guess it's all part of the learning process. Was extremely busy that period so I couldn't take pictures of my R1T. I'll ask the SC centre if they took any photos of the truck and share them on my page.

Rivian Mom

Active Wheeler

Jun 4, 2025

I drive a Gen 1 Rivian R1S and tried using Starlink inside it. I tested it under the panoramic roof, by the rear glass, and other spots. No matter where I placed it, Starlink couldn’t connect to satellites. It just kept saying “trying to locate satellites,” even with a clear view of the sky and the car parked.

I’m not sure if Rivian’s glass has a metal layer or some coating blocking the signal. If you’re thinking about using Starlink inside your Rivian, it won’t work. Probably you’ll need to mount it outside for a reliable connection. Haven't tried that yet but I plan on doing so this weekend. I'd update this thread with my findings once I've been able to do that.

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