What Improvements are you Looking for from Rivian with the Launch of the R2?

Rivian Blue · 2025-04-30T14:22:57+00:00

I can't really tell if it was the latest update that caused this issue with my Rivian R1S. A few days after I updated my Rivian software to the latest version, my R1S locked and unlocked every time I passed by the garage, which was kind of strange at first. I looked for the proximity lock setting for my home address, but it was missing from the menu. It was like the truck doesn’t recognize my house anymore. The constant noise from the locks was disruptive when my husband was working in the garage, and I was concerned I’d need to contact service before we eventually found a solution that worked. So, we removed our home address from the navigation system, re-entered it, and performed a soft reset. Then, I toggled the proximity lock setting off and back on. Within seconds, the full menu reappeared, including the home lock option. It’s been functioning normally since then, with no random locking. If anyone’s R1S is having this issue, try these steps. I hope this helps others avoid the trouble I experienced.

Rivian Blue

Member

Wednesday at 10:08 AM

I’m still thrilled with my Rivian, but I’ve noticed a few issues that could be improved, especially with the R2 launch on the horizon. First, service is a hassle—wait times for parts are long, and vehicles often sit for weeks before anyone even looks at them. It feels like there’s no clear system to prioritize repairs.

Another issue is the heat pump; mine’s been noisy and sometimes doesn’t work well, which I’ve heard from others too. These fixes are crucial because the R2 could be a game-changer for Rivian’s sales, but only if they nail reliability and support. If they scale up production without addressing these, it could hurt their reputation. I love the brand, but smoother service and better heat pump performance would make a huge difference.

Another concern is charging speed, which can be slow compared to some competitors that charge from 20-80% in under 20 minutes. I've heard a few owners complain about their charging curve feeling inconsistent, and that’s a drawback for long trips. Also, the 12V battery issue is worrying—some owners report sudden failures that leave the car needing a tow with little warning.

These aren’t dealbreakers for me, but they’re noticeable. With the R2, Rivian has a chance to attract tons of new buyers, but they need to fix these quirks to avoid overwhelming their service network. I’m rooting for them because the driving experience is fantastic, but ironing out these issues could make the R2 a massive hit and boost sales big time. Has anyone else run into these problems or have thoughts on the R2?

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