Debris in my R1S Frunk: A reoccurring cleaning issue

JetFalcon · 2025-08-30T08:47:52+00:00

I’m reaching out because my So Flo Customs Rivian (one of only two built) has been out of service for months. The car is fully repaired, but it cannot operate because the service center is refusing to perform a software update required for the airbag that operates the ride height suspension. Despite having a third-party technician with years of experience on-site, the Costa Mesa service center has dismissed their input and continues to block the update. At one point, the lead aggressively approached my technician, their co-workers, and me in an attempt to stop the update. After repeated roadblocks, I felt I had to raise the stakes by asking about escalation to regional managers. The front-line employees’ reactions were striking—they seemed overwhelmed, almost emotional, rather than focusing on innovation or finding a solution. It was clear that the standard processes weren’t allowing them to advocate effectively. I’ve followed all procedures and tried to escalate appropriately, but the update remains stalled. My goal is simply to get the vehicle fully operational while following proper channels. Has anyone successfully navigated flagged vehicles or managed to get similar updates approved? Any advice would be greatly appreciated. Thanks in advance

Rivian Mom

Active Wheeler

Dec 17, 2024

I do vehicle at home, mostly during weekends to be precise, when I've got a free day. It's one of my favorite ways of spending my day. Although one little issue I do encounter is trying to keep this area in my frunk from getting debris buildup.

Some leaves keep naturally making their way into these gaps from opening up the frunk. With the frunk area having such a large "bowl" above it where the wiper blades are, I don't know how I'd avoid build up of leaves and such other than to sweep that out every time before opening.

I don't know if this is just peculiar to me or someone else has experienced such before. It's not a major issue actually but it could be frustrating sometimes, especially if it keeps occuring.