EV charging at Tesla-session Taken Over by Rivian

Rivian Connect+ Requirement: Change in Policy or Glitch?

Rivian Mom · 2025-05-15T14:45:12+00:00

I've been using my phone's hotspot for months, and my Rivian connects to it automatically to run TuneIn and Spotify through the built-in apps on the main display. To be clear, this wasn’t Bluetooth streaming but actual phone data, and the apps worked perfectly without any issues. In Monday for the first time, I saw a Connect+ message pop up, even though the truck was linked to my phone’s data. I can still stream from my phone using Bluetooth, but the sound quality and user experience weren’t as good. This issue started between over-the-air software updates, though it might be tied to a specific date in the system. I tried a soft reset, but nothing changed. Has anyone heard if Rivian changed their policy on this? I remember Connect+ used to mention it provided "data" for streaming apps, suggesting you could use your own data instead. Now, it seems like you need Connect+ just to access the apps at all. I was surprised they allowed phone hotspots to work before, so this might be a deliberate change. I’m okay with paying for Connect+ if this isn’t just a temporary glitch. Any insights would be appreciated.

Rivian Blue

Member

Mar 4, 2025

I have had this happen 3 times in the space of 2 weeks. I start a charging session and session gets taken over by Rivian app at the higher non-member rate.

I have sent info to Rivian. Session was started with the Tesla app, I did not use navigation to reach the charging station. Tesla app gets interrupted and Rivian continues the session at the higher rate.

Rivian responded by asking me if I plugged in before I activated with the Tesla app. They further said that I would need to start the session in the Tesla app and then plug in. Someone said if i should plug in first, then the Rivian authentication will almost certainly occur before I get things going in the Tesla app.

With these suggestions, I think I would only let things go through Rivian from now on.

EV charging at Tesla-session Taken Over by Rivian

Rivian Blue

Member

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