R1T Shutdown: What could have been the issue?

Morgan · 2024-12-22T17:10:59+00:00

Now that I've installed the SnapPlate front license plate holder, I finally filled out the EveryAmp review. Here it is. Hope it helps others: Shipped promptly, so the license plate holder arrived well before we picked up the car. Engineered and built VERY precisely to hold the plate very close to the front bumper without scraping. Installation instructions were clear, would have benefited from one more picture showing how to find the center slots in the grille. Grille Depth Adjustment instructions were also clear; with one half-turn adjustment of three screws, the license plate holder fit PERFECTLY in place. Check the EveryAmp web site for photographs of how much their product blocks the front camera image at every setting. After reviewing the photos, I chose the center setting. I find the camera interference at that setting is trivial for me. There's a lot of competition for the front-of-R1 real estate. My understanding is that Rivian's front plate holder requires drilling a hole in a perfectly good vehicle, and can also block a small part of the camera image. Tow hook mounts take a tow hook out of commission, and can block a sensor. EveryAmp's mount is designed to protect the grille by snapping off when attacked by a car-wash brush, so you have to dismount it (relatively easy to do) and remount it before washing. I'm still happy with the EveryAmp product, which we have installed in our R1S and now R1T. Very best wishes!

Vincent

Member

Dec 5, 2024

So, unfortunately, my R1T decided to shutdown while crossing a busy intersection on Tuesday morning while going to work. I was part way through the intersection, starting to stop behind another car. Suddenly all bells and whistles went off, then a “critical battery alert” icon on driver’s display. Car went into park, doors unlocked. Couldn’t get into gear or move in any way. Immediately hit the SOS button and they connected me to Rivian service.

Service advisor Derrick Jones was incredibly helpful and empathetic. His first concern was getting me out of the busy intersection, but we tried to no avail. Tried several system resets and then my battery level went from 217 miles to 0!

Eventually the screens went dark. Full power failure. I was close to home so, my wife came down so I could go to work. 2.5 hours later a flatbed showed up and took my car to the service center (that didn’t make me happy). Waiting to hear what’s next. I love this truck and Rivian, but it didn't look good.

I know that part reason for this community is to learn and grow so, hopefully we (Rivian) learn something from this. I’ll follow up when I have more info.

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