Rivian R1S Update: 12V Battery Failure Occurred During Update 2024.51.02 and Broke R1S

Rivian Mom · 2025-04-08T16:32:35+00:00

There’s this new device I heard avout called EV Play. From what I read, it promises to bring Apple CarPlay and some oretty interesting apps right to Rivian’s screen. I couldn’t find much chatter about it yet, but I read it’s a plug-and-play setup coming out this month. No clue on the price, but the thought of having my phone’s familiar layout front and center while I’m driving sounds like a dream. I’ve got my hands full with work and family, so anything that simplifies my day is a win in my book. That said, I’m not jumping in without thinking it through—years of juggling life have taught me to pause and ponder. Could there be any hiccups with adding this to my R1S? I wonder if it might mess with something down the road. And here’s a thought: could Rivian send out one of those over-the-air updates and block it after I’ve already bought it? I’d hate to invest in something only to have it fizzle out. I’d love to hear what other owners think—especially the seasoned ones like me. Is this a smart upgrade, or should I hold off?

Rivian Mom

Active Wheeler

Feb 17, 2025

I saw an article 2 days ago about an owner who carried out the Rivian update automatically at 4:00AM this past Friday on his 10,000 miles R1S, went to get in the car Saturday and the doors would not open. No response to the key FOB either. The update window on his phone suggests the update made it to 19% and stopped.

He reached out to the call center and they recommended a tow to the nearest service center 3 hours away. If covered under warranty they will pay for the tow, but retrieving the vehicle is at his expense. So he requested a service tech be sent to his home and he was told that he would hear from the dealership on Tuesday.

Don't know why I've always felt this was going to be the ongoing challenge with everyone’s push for OTA updates, especially forced ones. Either the manufacturer covers anything that happens as a result of a software update even if outside of warranty, or they make it crystal clear it’s not covered, and give an option to actually decline updates. Won't be a bad idea if they should do both. The only slight issue I had from my own update was that any time my finger touched and then moved along the screen, all music (not video) would skip or briefly pause. The issue it was meant to address in the hot fix, was actually what caused it to start. I did an infortainment reset after a few days of it, and it completely cleared the issue, thankfully.

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