Rear Lights Gone Wild: A Quick Fix from Rivian Support

Rivian Mom

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R1S
Last week, my Rivian decided to throw a little tantrum: all the interior lights behind the front seat (middle row, back seats, cargo area) suddenly turned on and refused to turn off. It was like my car was staging its own light show, and I wasn’t given the remote to stop it. I dove into troubleshooting mode, went through the “Settings > Vehicle > Displays and Lighting” menu on the center screen, expecting an easy toggle. I couldn't find anything there that hinted at controlling the lights. It was then I started wondering if I’d accidentally triggered some secret party mode.

Next, I checked the rear display behind the console, hoping it hid some magic button for the backseat lights. Nope, just another dead end. In a last-ditch effort, I pressed the lens covers on each light, clicking them to “off” one by one. It worked—until I shifted into drive, and they all blazed back to life like they were mocking me. I even tried the Owner’s Guide, searching “Inside Lights,” but all I got were random hits about tires and mirrors. I was a bit frustrated and out of ideas and ready to wave the white flag.

That’s when I pulled over and called Rivian’s support line. The rep, Kylie, was a total pro—she suggested a vehicle reset right off the bat. I’ll admit, rebooting the car never crossed my mind but I gave it a shot. To my amazement, it worked like a charm—the lights shut off and haven’t misbehaved since. Kylie said it’s a quirk that can pop up after software updates, where the car’s modules get their signals crossed. It’s not user error, just the growing pains of a high-tech rig.

She explained that a vehicle reset restarts all the software in a specific order, clearing out glitches like this one. It’s different from an infotainment reset, which tackles stuff like navigation bugs, but for my glowing backseat issue, the full reset was the fix. I’m beyond relieved, and honestly, a little impressed it was that simple. Kylie and that support number earned a permanent spot in my contacts. Has anyone else dealt with these post-update gremlins recently?
 

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