Rivian Drive Cam to the Rescue

Frunk Troubles: R1S Frunk Button Came Loose

Rivian Mom · 2025-04-04T15:23:50+00:00

On Tuesday, I went to open the frunk via the button in the bumper but instead the button popped out of whatever clip it's supposed to be held in. The rubber cover over the button is intact. Opened a service ticket just to find out the closest date available was late May. Yikes! It's not a critical issue of course as I can still use the key fob, phone or screen inside the truck to open it but I would love to have it fixed. I live a bit far from a service center and since I would rather not drive that far I opened a chat request to see if they could do a mobile service. No resolution yet on if they will go the mobile route but I found it funny that they requested a video of the issue, so i sent them a video of me filming the underside of the bumper looking at the rubber cover, pressing up and yep the frunk doesn't open, much good info to be gleamed from that. Service really is such an area that needs vastly more resources applied to it if they seem fully booked.

wildlife R1T

Member

Mar 15, 2025

Long story short. I went to Costco for some new tires. Parked my car and gave keycard to Costco. Their employee backed my car into some carts going to put the new tires on. Didn't say anything to me and I didn't notice at pickup. Got home, unloaded car and I noticed.

I freaked out at first because I thought the drive camera didn't catch it from what I saw on the dash. Took the SSD inside and plugged it into a computer, so happy to see all my drives labeled for me to export. I was also able to save the gear guard video showing the Costco employee walking to my car just before this happened.

Now I get to see what the Costco incident process looks like. Never a dull moment.

Rivian Drive Cam to the Rescue

wildlife R1T

Member

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