San Jose Rivian Experience: Rivian SC to the Rescue

Rivian Connect+ Requirement: Change in Policy or Glitch?

Rivian Mom · 2025-05-15T14:45:12+00:00

I've been using my phone's hotspot for months, and my Rivian connects to it automatically to run TuneIn and Spotify through the built-in apps on the main display. To be clear, this wasn’t Bluetooth streaming but actual phone data, and the apps worked perfectly without any issues. In Monday for the first time, I saw a Connect+ message pop up, even though the truck was linked to my phone’s data. I can still stream from my phone using Bluetooth, but the sound quality and user experience weren’t as good. This issue started between over-the-air software updates, though it might be tied to a specific date in the system. I tried a soft reset, but nothing changed. Has anyone heard if Rivian changed their policy on this? I remember Connect+ used to mention it provided "data" for streaming apps, suggesting you could use your own data instead. Now, it seems like you need Connect+ just to access the apps at all. I was surprised they allowed phone hotspots to work before, so this might be a deliberate change. I’m okay with paying for Connect+ if this isn’t just a temporary glitch. Any insights would be appreciated.

Rivian Mom

Active Wheeler

Mar 8, 2025

I was at San Jose while my yellow bus was in the FL service center getting the jounce line repair.

I and my friend had a long planned drive to the redwood national park from the bay area. She also drives the R1S but hers was at the San Jose SC for a windshield repair that was taking too long. Initially, we planned to use her R1S for the trip so Rivian managed to get us an R1S loaner for us to do our trip!

It’s the little things that really make things stand out. I think her Rivian was taking long at the SC due to some parts shortage because the service center was absolutely packed to the brim with Rivians. Mostly R1S.

This was what our R1S loaner looked like

San Jose Rivian Experience: Rivian SC to the Rescue

Rivian Mom

Active Wheeler

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