Vincent
Member
- Joined
- Oct 16, 2024
- Messages
- 199
- Reaction score
- 24
- Rivian
- R1T
Just last month, I dropped off my R1T off at the service center for a winter tire replacement and the SC called back to say that I will need rear dampeners replaced on both sides. Unfortunately, I am at a total of 63k miles, which is past the warranty of 60k miles - passed last month. They quoted me for $4000 for replacement of both rear dampeners.
So it left me wondering if I have any recourse, being so close to warranty or if I'm just SOL. The SC did reached out to the regional manager to see if it could be covered under warranty and was 'denied'.
I won't lie, it was really frustrating since cause it didn't seem like an issue that was caused by anything I did. I looked up some online articles, hoping to see if anyone has had a similar issue and could provide some guidance but unfortunately, I couldn't see any helpful article online.
Eventually, I paid the $4000 to have my truck fixed. It was painful having to spend such a huge amount but I felt like I was left with no choice. Not my best Rivian experience so far but I guess it's all part of the learning process.
Was extremely busy that period so I couldn't take pictures of my R1T. I'll ask the SC centre if they took any photos of the truck and share them on my page.
So it left me wondering if I have any recourse, being so close to warranty or if I'm just SOL. The SC did reached out to the regional manager to see if it could be covered under warranty and was 'denied'.
I won't lie, it was really frustrating since cause it didn't seem like an issue that was caused by anything I did. I looked up some online articles, hoping to see if anyone has had a similar issue and could provide some guidance but unfortunately, I couldn't see any helpful article online.
Eventually, I paid the $4000 to have my truck fixed. It was painful having to spend such a huge amount but I felt like I was left with no choice. Not my best Rivian experience so far but I guess it's all part of the learning process.
Was extremely busy that period so I couldn't take pictures of my R1T. I'll ask the SC centre if they took any photos of the truck and share them on my page.
