Alexa Stopped Working After R1S Update: A Simple Fix

Rivian PAAK Tip: What to Do in Poor Cell Service Areas

Rivian Mom · 2025-06-04T11:36:22+00:00

Last night, when I reached my Rivian truck after work, my iPhone displayed a message. I captured a screenshot to show what happens if you avoid signing back into the app. The Phone as a Key (PAAK) feature still works without logging in again. If you're in an area with poor cell service, don’t try to sign in. Instead, keep using the app and PAAK until you’re somewhere with a good signal and can access your password. The screen’s text explains this, but some users still get confused. This is a quick tip for PAAK users to avoid trouble.

Rivian Blue

Member

Feb 20, 2025

Since I updated my R1S last week, Alexa has been super flaky. First she wasn’t responding at all so I did a soft reset and that seemed to have fixed it.

Then just yesterday morning, when I’d mention “Alexa” she would wake up but won’t respond to any commands. Tried another soft reset and not working even after the reset.

So I went to the Alexa app in my R1S, signed out and signed in again. That was it! Alexa stated working fine. So for anyone facing similar issues, you can try this simple fix yourself too.

Vehicle Settings > Apps > Alexa

Note: I updated my R1S to 2025.51.31

Alexa Stopped Working After R1S Update: A Simple Fix

Rivian Blue

Member

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