PSA on R1S Gen2 Failure When Reboot Won't Work and Door Handles Half Open

Rivian Mom

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TLDR if you R1S won't work or reset and door handle is stuck in a halfway position, get out and yank the handle hard until it's fully open.

I figured this out last weekend when I parked the R1S in a loading zone to unload a bunch of boxes, abs was thus running back and forth opening and closing the trunk and the truck automatically locking and unlocking. When I returned the final time the drivers side handles were only halfway out and the door wouldn't open. So I climbed in through the passenger side to the driver's seat, buckled and tried to shift to drive: no response. Screen not responding to anything either, just on and sitting.

Door button wouldn't work so I used the manual lever to open it and slam closed: no change. Infotainment reboot: no change. Full reboot: no change (would not even reboot). Full reboot 10 more tries with 60s holds: no change. After trying everything I could and to no avail, I reached out to Rivian on phone, so I could order a tow truck.

After the call, I got out and yanked on the driver's door handle as hard as I could- POOF! door opens, and everything went back to normal. Just want to share this experience in case others run into it you can jump to the solution.
 

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