Rivian FYI: Spare Tire not Eligible to Use Reward Points

Rivian Connect+ Requirement: Change in Policy or Glitch?

Rivian Mom · 2025-05-15T14:45:12+00:00

I've been using my phone's hotspot for months, and my Rivian connects to it automatically to run TuneIn and Spotify through the built-in apps on the main display. To be clear, this wasn’t Bluetooth streaming but actual phone data, and the apps worked perfectly without any issues. In Monday for the first time, I saw a Connect+ message pop up, even though the truck was linked to my phone’s data. I can still stream from my phone using Bluetooth, but the sound quality and user experience weren’t as good. This issue started between over-the-air software updates, though it might be tied to a specific date in the system. I tried a soft reset, but nothing changed. Has anyone heard if Rivian changed their policy on this? I remember Connect+ used to mention it provided "data" for streaming apps, suggesting you could use your own data instead. Now, it seems like you need Connect+ just to access the apps at all. I was surprised they allowed phone hotspots to work before, so this might be a deliberate change. I’m okay with paying for Connect+ if this isn’t just a temporary glitch. Any insights would be appreciated.

Rivian Blue

Member

Mar 4, 2025

Last week Wednesday, I tried to order a full size spare through the gear shop with my reward points. However, since you have to call to place the order and it becomes a service item, they won't allow use of reward points. I found that idea to be really dumb tho, no offense.

FWIW, I don't even want to go into service to get this thing but they make you. I thought about ordering a steelie and tire elsewhere to save some money but I really love Rivian so probably I'd have to make do without the reward points. I'm not happy about it but guess that's the price I have to pay for loyalty.

Rivian FYI: Spare Tire not Eligible to Use Reward Points

Rivian Blue

Member

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