Rivian Driver+ Features

Software Update Blocked on Rare So Flo Rivian

JetFalcon · 2025-08-30T08:47:52+00:00

I’m reaching out because my So Flo Customs Rivian (one of only two built) has been out of service for months. The car is fully repaired, but it cannot operate because the service center is refusing to perform a software update required for the airbag that operates the ride height suspension. Despite having a third-party technician with years of experience on-site, the Costa Mesa service center has dismissed their input and continues to block the update. At one point, the lead aggressively approached my technician, their co-workers, and me in an attempt to stop the update. After repeated roadblocks, I felt I had to raise the stakes by asking about escalation to regional managers. The front-line employees’ reactions were striking—they seemed overwhelmed, almost emotional, rather than focusing on innovation or finding a solution. It was clear that the standard processes weren’t allowing them to advocate effectively. I’ve followed all procedures and tried to escalate appropriately, but the update remains stalled. My goal is simply to get the vehicle fully operational while following proper channels. Has anyone successfully navigated flagged vehicles or managed to get similar updates approved? Any advice would be greatly appreciated. Thanks in advance

Rivian Blue

Member

Mar 4, 2025

For Gen 2 owners like myself, I know the advanced Driver+ features coming later this year (and beyond) will only be enabled for Gen 2 vehicles with the improved ADAS hardware.

But, there is another option (not from Rivian) and I just learned about this. This could mean that there might be hope for Gen 1 Rivian owners. It's all well detailed in this article by Rivian Trackr and I thought I should share for any Gen 1 owner on the forum who might be interested in such an information.

Rivian Owners Can Now Use Comma.ai, But at Their Own Risk

Comma.ai just made things a lot more interesting for Rivian owners by adding support for the R1T and R1S with their open-source driver assistance system, openpilot. If you’re the type who likes pushing your truck’s tech to the next level, this might be right up your alley. For those who don’t...

riviantrackr.com

Rivian Driver+ Features

Rivian Blue

Member

Rivian Owners Can Now Use Comma.ai, But at Their Own Risk

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